Help & Contact

Phone Number

+1 (269) 290-1381

Hours of Operation

Monday-Friday: 8 AM - 6 PM

Get in Touch

Help center

Common questions

Quick answers before you call or message us.

How do auctions work?

Each listing shows current bids, remaining time and item details. When the auction ends, the highest verified bidder receives checkout instructions.

Is there a Buy It Now option?

Yes. Many listings include a Buy It Now price so buyers can secure the unit immediately without waiting for the auction clock.

Where will my equipment be delivered?

We support door-to-door delivery for equipment, trucks, RVs and vehicles. If a large truck cannot safely access the address, we arrange a nearby meeting point.

Can I request more photos or videos?

Yes. Contact support with the listing details and we will provide additional media when available.

How do I track delivery?

After scheduling, delivery updates are provided through the tracking system with location/status information where available.

What if the unit arrives damaged?

Contact us immediately. We review delivery documentation and arrange the next step based on the sale agreement and coverage.